Aurora Orange
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Free Shipping
on orders of 75 EUR or more
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Secure Payment
Powered by PayPal and Stripe
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5-Year Warranty & 15 Days Return
Love it or return!
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FAQ
Have a question? We are here to help.
Our customer support is available:
Monday - Friday: 8:00 - 18:00 / Saturday: 9:00 - 15:00 / Sunday: 10:00 - 15:00
Average answer time: ~2 min
What is the delivery time?
The delivery time will be displayed during the checkout process when you choose your shipping method.
We offer various options, including One-Day delivery through FedEx and DHL Express.
If you need your order delivered the next business day, you can select this expedited shipping option.
Can I track my order?
Each parcel comes with its own tracking number, which we provide as soon as your shipment is dispatched. This allows you to start tracking your package as soon as possible.
Please note that we do not ship without a tracking number.
Will I receive an invoice?
Yes, we issue an invoice for every order.
You will receive it along with your shipment or via email shortly after your order is processed.
Do you sell on installment plans?
Yes, we offer the option to purchase equipment on installments through Klarna.
Klarna allows you to select a payment plan during checkout, with credit decisions typically made instantly.
Once approved, you can manage your payments flexibly through the Klarna app!
Where is your company based?
Our headquarters are located in Warsaw, the capital of Poland - European Union.
Thanks to this strategic location and our proximity to an international airport, we are able to efficiently ship our products worldwide.